Support
Frequently Asked Questions
Everything you need to know about ordering with Global Kits.
We sell high-quality fan replica kits sourced through our supplier network. Each is checked for quality before dispatch. Product pages clearly describe the kit style and season.
Orders are delivered within 9 to 12 business days, counted from the day your payment is confirmed. All orders are tracked and you'll get a tracking link by email.
Yes, choose the Custom Jerseys option to add any name and number. Name and number printing is included in the price at no extra cost. Note that refunds are only issued if an item arrives damaged beyond repair.
Refunds are not permitted unless the goods arrive damaged beyond repair. We do not accept returns or refunds for change of mind or incorrect size choice, so please check the size guide before ordering. If your order arrives damaged, contact our support team within 14 days with photos. Once a claim is approved, the refund is completed within 6 to 12 hours.
We accept all major cards via Stripe, plus PayPal. Checkout is fully secure and your card details are never stored on our servers.
Yes! We ship to virtually every country with tracked delivery, included in the price. Orders arrive within 9 to 12 business days.
Still have questions?
Our team is here to help, seven days a week.