Our refund policy
Refunds are not permitted unless the goods arrive damaged beyond repair. We do not offer refunds or returns for change of mind, incorrect size selection or any other reason. Please check the size guide and product details carefully before ordering, as all sales are otherwise final.
Damaged items
If your order arrives damaged beyond repair, contact our support team within 14 days of delivery with clear photos of the item and the damage. Our team reviews every claim, and once approved, your refund is issued to the original payment method, typically within 6 to 12 hours.
How to report a damaged item
- Contact us through the support chat or by email at Globalkits081@gmail.com, or open the order in your account and choose Request refund.
- Include clear photos that show the damage.
- Your claim is reviewed by our support team.
- If the item is damaged beyond repair, the refund is issued to your original payment method.
Please note
- Custom-printed jerseys (name & number) follow the same policy: a refund is only issued if the item is damaged beyond repair.
- Minor variation in colour or finish, and any wear or damage caused after delivery, are not covered.